Contact Information

The Snapdragon Stadium main box office is located at the Southeast entrance of the stadium.


To reach the ticket office, please fill out this contact form.



For suite inquiries, please fill out the contact form below.

Fill out my online form.

Box Office Hours of Operation


Weekday Business Hours

In person at the Southeast box office
Wednesday - Friday
10 am - 5 pm

Event Day Hours

The Snapdragon Stadium Box Office will open approximately 2 hours prior to the start of each event. Please note that some events will have a different policy. Please see the specific event page for further information.

Ticket Policies

Accepted Forms of Payment

Snapdragon Stadium Box Office will be fully cashless. We accept all major credit cards (American Express, MasterCard, Visa, and Discover).

Accessible Seating

Tickets are available to purchase online via or in person at Snapdragon Stadium Box office.

Seating is available for wheelchair access in the following sections depending on the event: Sections 103-105, C106, C108, 109-11, 118-121, C125-C126, C130-C131, T135, 135-139, 141, C223, C230, 324, 326, 328, 330, 332, 334.

Each wheelchair seat has a companion seat in place next to it if the patron is interested in buying an additional seat.

All gates to Snapdragon Stadium are wheelchair accessible for entry into the venue.

Refund/Exchange Policy

All tickets purchased are non-refundable and are not exchangeable. All sales are final.

An exception to this policy is if an event is canceled and not rescheduled, or if an event is held under conditions that prohibit fans from attending (for example, if a public authority restricts gatherings to no more than a small number of people). Purchasers would receive a full refund if purchased directly through Ticketmaster.

Youth Ticket Policy

Children two (2) years and younger will be admitted free and must sit on a ticket holder's lap. All children 3 years of age and older need a ticket to attend.

Please note that some events will have a different policy. Please see the specific event page for further information at

Mobile Ticket FAQ

Mobile tickets are the only method of entry into Snapdragon Stadium. Be sure to download or transfer your tickets prior to arriving at the stadium. You must have your mobile ticket displayed before approaching the gates, patrons are strongly encouraged to add their tickets to their mobile wallets before arriving to the stadium to ensure easy access to their tickets when arriving at Snapdragon Stadium.



Can I print my ticket at home?

No, printed tickets will not be accepted at entry.

What to do if phone is broken/dead?

Come to the box office, present your ID and we will assist you.

Can I use screenshots of tickets?

No, TicketMaster’s SafeTix™ uses an encrypted barcode that automatically refreshes every few seconds. This enhancement protects against tickets being screenshotted or photocopied and sold multiple times by unscrupulous resellers. Because of this, a screenshot of a mobile ticket cannot be used as an entry method.

You will need to show the real mobile ticket on your phone for entry. If you would like to give someone else one of your tickets, you can transfer that ticket through the Snapdragon Stadium App. You will no longer be able to send someone a screenshot of a ticket.

When should I download my ticket?

We recommend patrons downloading their ticket(s) at least 24 hours before the event.

Do I need to enter with my whole party?

No, you can transfer tickets to other members in your party so they can enter at other gates and other times throughout the event.